Privacy Policy

Full Metal Architect LLC · Effective November 8, 2026

Full Metal Architect LLC provides business IT support and consulting from Columbia, Maryland. This notice covers this website, inquiries and remote-support requests. Contact sean@fullmetalarchitect.com with privacy questions.

Information you provide

When you contact us or complete our support intake, we receive the information you provide, such as your name, email address, business information, issue description and optional phone number or Connect ID. Purchases create order and transaction records in Squarespace. Keep passwords, MFA codes, payment-card details and confidential client records out of general inquiries and issue descriptions.

How information is used

We use inquiry and service information to respond, understand the request, coordinate support, perform agreed work, administer orders and maintain relevant business records. A service inquiry does not itself subscribe you to marketing.

FMA Connect

Connect prepares a report from your observations. It does not scan devices, access your network or check live outages. Generating a report does not send it to FMA. Copying, printing, sharing or emailing creates copies or sends information using the method you choose. The email option opens a draft for you to review and send. Resetting does not delete copies already saved or sent.

Website services and cookies

Squarespace hosts this website and provides website and commerce functions. The site uses Google Analytics to understand website use and selected interactions. These services may process technical information including device and browser information, IP address, pages visited and interactions. Essential cookies support website functions; analytics cookies help measure use. Use the website cookie controls to accept, decline or manage nonessential cookies.

See Squarespace privacy practices and Google privacy practices. External services have their own privacy notices.

Providers and disclosures

Information is processed through services used to host the website, handle inquiries, coordinate support and administer purchases and payments. Information may also be disclosed where legally required or to address legal claims and protect lawful business interests. Agree an appropriate method and scope before sending sensitive records.

Retention and security

Information is retained as needed for inquiries, agreed services and applicable accounting, contractual or legal obligations. No website or email system can guarantee absolute security.

Privacy requests

Email sean@fullmetalarchitect.com with the subject Privacy Request to ask about access, correction or deletion. Include the email address you used and a short description. Do not initially send identity documents or sensitive records. We may request information needed to verify the request. Applicable rights, response requirements and exceptions depend on the law and circumstances. Certain records may need to be retained for legal obligations, agreed services or disputes.

Audience and updates

This website is intended for business users and is not directed to children under 13. We may update this notice as website practices change and revise the effective date.