SMALL BUSINESS IT SERVICES

Small business IT support in Maryland

Full Metal Architect provides practical IT support for Maryland small businesses, with remote IT support for teams across the United States. Get help with unreliable connections, business phones, employee devices, and the technology your daily work depends on.

Our small business technology consulting starts with your issue, your current setup, and the outcome you need. Work directly with a solution architect and agree on scope before work begins, whether you need help today or a planned rollout.

Router, laptop, business phone, and mobile device connected for small business work

Business Internet & Network Support

Business internet support and network troubleshooting for intermittent connections, slow Wi-Fi, routers, and LAN/WAN issues. Plan backup connectivity for your office, pop-up, or outdoor event.

Wi-Fi, router, and LAN/WAN setup
Internet backup and failover planning
Event and temporary business connectivity
Connection troubleshooting with the FMA SHERPA Method

Start FMA Connect✓Explore internet and networking support →

Business Phone & VoIP Support

Get VoIP support for dropped calls, choppy audio, desk phones, and calling apps. We review connectivity and call routing so customers can reach the right person.

VoIP setup and configuration
Call routing, menus, and voicemail
Desk phones and calling apps
Call-quality troubleshooting with the FMA SHERPA Method

Purchase Remote Help Explore business phone support →

Mobile Device Management

Mobile device management and MDM consulting for Microsoft Intune, Jamf, and Android Enterprise environments. Plan enrollment, apps, policies, and employee onboarding around your device ownership and licensing.

Mobile device enrollment and configuration
App deployment and device policies
Company-owned and personal-device enrollment planning
Device rollout planning and onboarding

Request a Project Explore device management →

Reporting & Dashboards

Turn spreadsheets and disconnected business data into clear dashboards for tracking work, spotting issues, and making decisions.

Looker Studio and CRM reporting workflows
Data-source and integration planning
Clear metrics, filters, and reporting handoffs
CRM, reporting, and dashboard development
Project coordination and process improvement

Request a Project Need help with a current issue? Purchase Remote Help →Explore reporting and dashboards →

IoT Onboarding & Connectivity

Get connected devices activated, configured, and reporting data, with help troubleshooting provisioning and connectivity. We help plan onboarding and validate a small pilot before a larger deployment. Explore IoT connectivity and device support.

Not sure where to start?

Choose the next step that fits what you need today.

FMA Connect✓ troubleshooting

Use free guided troubleshooting with the FMA SHERPA Method and create a Connect Report of what you checked.

Start FMA Connect✓

Remote Help

Get hands-on remote IT support for a current issue. Review the support scope before purchasing; your Connect Report is optional.

Purchase Remote Help

Project Requests

Tell us about a migration, employee rollout, remote-work setup, or upgrade. We review requirements and agree on scope before paid implementation.

Request a Project

Questions about working with FMA? Read our FAQs or meet Full Metal Architect.

Let’s find the right next step.

Tell us what’s slowing your business down or what you’re planning. We’ll help identify whether you need remote support or a scoped project. Based in Columbia, Maryland, serving small businesses nationwide remotely.

Request a Free IT Check